AMMAVODI Grievances Types and Actions to be Taken by Sachivalayam Staff. All the Actions to be taken for AMMAVODI Grievances registered on AMMAVODI are released by GSWS Department.
AMMAVODI Grievances Types and Actions to be Taken by Sachivalayam Staff
| Sl no | Grievance Type | Action to be taken |
| 1 | Student not having Student ID | NBM-Grievance Module--> Select Grievance Type-Invalid Child/Mother/Guardian Aadhar |
| 2 | Student ID available but student name incorrect | NBM-Grievance Module--> Select Grievance Type-Invalid Child/Mother/Guardian Aadhar |
| 3 | Student ID available but no Aadhar Available for Student | NBM-Grievance Module--> Select Grievance Type-Invalid Child/Mother/Guardian Aadhar |
| 4 | Student ID and Student Aadhar available but mismatch | NBM-Grievance Module--> Select Grievance Type-Invalid Child/Mother/Guardian Aadhar |
| 5 | Student ID and Student Aadhar Available but Mother's name & Mother's Aadhar unavailable | NBM-Grievance Module--> Select Grievance Type-Invalid Child/Mother/Guardian Aadhar |
| 6 | Student ID and Aadhar available, mother's name available but wrong mother name | NBM-Grievance Module--> Select Grievance Type-Invalid Child/Mother/Guardian Aadhar |
| 7 | Student ID and Aadhar available mother name is correct name but no Aadhar of the mother | NBM-Grievance Module--> Select Grievance Type-Invalid Child/Mother/Guardian Aadhar |
| 8 | Student ID and Aadhar available mother name is correct and Aadhar is also available but Mother's Aadhar is a mismatch | NBM-Grievance Module--> Select Grievance Type-Invalid Child/Mother/Guardian Aadhar |
| 9 | Both Student and Mother Aadhar Invalid/Mismatch | NBM-Grievance Module--> Select Grievance Type-Invalid Child/Mother/Guardian Aadhar |
| 10 | Mother dead/not available and Father is the beneficiary - Option to add father as the beneficiary | NBM-Grievance Module--> Select Grievance Type-->Mother Guardian death |
| 11 | Family getting double benefit - identified in field verification | New NBM portal--> WEA login-->Social Audit-- Social Audit Remarks-WEA-->Hold finctionality. Select Remark-"Two children having same mother" |
| 12 | Student not eligible for Ammavodi as he is not studying/not studying in AP Schools | New NBM portal--> WEA login-->Social Audit-- Social Audit Remarks-WEA-->Hold finctionality. Select Remark-"Student not studying/Not residing in AP/Student discontinued" |
| 13 | Family identified as ineligible in field verification but present in Eligible list | New NBM portal--> WEA login-->Social Audit-- Social Audit Remarks-WEA-->Hold finctionality. Select Remarks based on the field verification. |
| 14 | Family identified as eligible in field verification but present in In-Eligible list | NBM-Grievance Module--> Select Grievance Type based on the field verification |
| 15 | Family identified as eligible in field verification but not present in both the lists | NBM-Grievance Module--> Select Grievance Type- "Child is Eligible but details not found in Eligible and Ineligible list" |
| 16 | Family is eligible but present in in-eligible list due to No Rice Card | NBM-Grievance Module--> Select Grievance Type- "Children/Mother were not having Rice card" |
| 17 | Beneficiary eKYC not possible due to bio metric failures | NBM-Grievance Module--> Select Grievance Type- "Unable to do Aadhar authentication of Mother/Guardian" |
| 18 | Beneficiary eKYC not possible due to mothers staying abroad | NBM-Grievance Module--> Select Grievance Type- "Mother/Guardian is not available(Working outside)" |
| 19 Attendance Rejection is Incorrect | NBM-Grievance Module--> Select Grievance Type- "Rejected due to insufficient Attendance" | |
| 20 | NPCI active but list showing Inactive | For inactive adhar status, branch manager has to de-link and link again, as there may have been Aadhar profile updation after linking. Inform citizen to contact their respective bank. |
| 21 | Is any bank account seeded to Aadhaar is acceptable or not | YES |
| 22 | Aadhaar Based payment is mandatory | YES |
| eKYC app link | https://apgsws-my.sharepoint.com/:u:/g/personal/venkatareddy _gsws_ap_gov_in/Edpn3cjVEGxIhHb9KyhxjP0 BIgpmCcXlHl2GXu7X5wrxmg |
Download the mobile APP apk |
| Grievances module | https://gramawardsachivalayam.ap.gov.in/GSWS /Home/Main |
DA login |
| Social Audit list Available | https://gsws-nbm.ap.gov.in/dsc/ | DA/WEA login- Under Social Audit module |
| In active NPCI list | https://gsws-nbm.ap.gov.in/dsc/ | DA/WEA login- Under Social Audit module |
| Hold option | https://gsws-nbm.ap.gov.in/dsc/ | WEA login- Under Social Audit module |
| FAQs | https://gsws-nbm.ap.gov.in/dsc/downloads | Select Jagananna Ammavodi scheme |
| User manual | https://gsws-nbm.ap.gov.in/dsc/downloads | Select Jagananna Ammavodi scheme |
| NPCI Seeding process- User manual | https://gsws-nbm.ap.gov.in/dsc/downloads | Select Jagananna Ammavodi scheme |
| Application Status | https://gsws-nbm.ap.gov.in/dsc/track-application | Select Jagananna Ammavodi scheme |
